Bosku's Commitment to Members

Responsible Gaming at Bosku — Fun Without Excess

Online gaming should be fun, not stressful. bosku provides a range of control tools, guides, and support to ensure every member plays within healthy and comfortable limits.

18+
Minimum Platform Age
24/7
Responsible Gaming Support
6
Controls Available to Members
≤24h
Self-Exclusion Processing Time

Fun Is a Choice, Not an Obligation

For most people, playing at Bosku is a way to unwind, try their luck and enjoy a wide variety of exciting games. That is a healthy intention and we fully respect it.

However, we recognise that for a small number of individuals, online gaming can become a habit that is difficult to control. That is why bosku has built a comprehensive responsible gaming policy — not merely as a licensing requirement, but because we genuinely care about the wellbeing of every one of our members.

Responsible gaming at bosku means you always stay in control — not the other way around. Our platform is designed so you can set your own limits, stop whenever you choose, and easily access help if needed.

bosku's golden rule: Gaming is entertainment. Never play with money you can't afford to lose, and never chase your losses.
Early Warning Signs: If you find yourself playing longer than planned, borrowing money to play, or feeling anxious when you cannot play — these are signs that should not be ignored. Contact the Bosku support team now.
Playing Responsibly Means: You play with money set aside purely for entertainment, you set time and spending limits, and gaming does not interfere with your daily responsibilities.
Bosku uses an automated monitoring system to identify gaming patterns that may be of concern and will proactively reach out to the relevant members if necessary.

Bosku's Six Pillars of Responsible Gaming

Bosku's commitment to responsible gaming is more than just a slogan. It is built into every aspect of our platform, from registration through to your daily gaming experience.

🔞

Strict Age Verification

Bosku conducts age verification during registration and through the KYC process. No one under the age of 18 is permitted to create an account or access any games on our platform.

💰

Deposit and Wagering Limits

You can set your own daily, weekly or monthly deposit limits in your account settings. This helps you manage your gaming budget more effectively and avoid overspending without realising it.

⏸️

Time-Out

Need a break? Use the Time-Out feature to suspend access to the platform for 24 hours, 1 week, or 1 month. During this period, your account remains active but you will not be able to log in or play.

🚫

Self-Exclusion

If you need a longer break, the Self-Exclusion feature allows you to fully close access to your account for a period of 6 months, 1 year or permanently. Requests are processed within 24 hours.

📊

Account Activity Review

Track your gaming history, deposits, withdrawals, and time spent on the platform through your account dashboard. This transparency helps you objectively evaluate your gaming habits over time.

🤝

Expert Support and Referrals

The bosku support team is trained to listen and assist without judgment. We also provide information on professional support organizations that can help you or a family member seeking further guidance.

Responsible Gaming Control Tools

All these tools are accessible directly from your bosku account settings. No need to contact anyone — you can manage everything yourself with ease.

Deposit Limit

Set the maximum amount you can deposit per day, week, or month. This limit takes effect immediately and can only be decreased at any time. Increasing the limit requires a 7-day waiting period.

Active Immediately

Loss Limit

Set the maximum loss limit you are willing to absorb within a given period. Once this limit is reached, your account will not allow any additional wagering until the limit period ends or resets.

Active Immediately

Session Time Limit

Limit how long you can play in a single session. Bosku will send you a warning when you are approaching your time limit and will automatically log you out once the limit is reached.

Active Immediately

Time-Out

Choose a break period from 1 day to 6 weeks. During this break, you will not be able to log in or make deposits. Withdrawal of your remaining balance is still permitted. The break cannot be cancelled early.

Immediate Protection

Self-Exclusion

For long-term protection, choose self-exclusion from 6 months to permanent. During this period, your account is fully closed. We will also ensure you do not receive any marketing communications.

Robust Protection

Content Blocking

Ask the Bosku team to block all promotional communications, bonuses and special offers from reaching you. This helps reduce unnecessary temptation while you are trying to cut back on your gaming habits.

Within 24 Hours

Is Your Gaming Still Under Control?

The questions on this page are a simple self-check to help you honestly assess your gaming habits. This is not a medical diagnosis — it is simply a personal guide.

If you answered "yes" to three or more questions, we encourage you to use the control tools available in your Bosku account or reach out to our support team for a more in-depth discussion.

Dedicated Helpline: If you or someone you know needs immediate help with a gambling problem, please contact the Family Counselling and Advisory Centre in Malaysia for professional support.

Self-Check — 10 Questions

1

Do you often end up playing longer or spending more than you originally planned?

2

Have you ever borrowed money or sold belongings to fund your gaming?

3

Do you often try to chase your losses by continuing to play after a losing streak?

4

Do you feel restless, impatient or irritable when you are unable to play?

5

Have you ever hidden your gaming habits from family members or friends?

6

Has gaming affected your personal relationships, employment or academic performance?

7

Do you use gaming as a way to escape from problems or feelings of stress?

8

Have you ever tried to stop or cut back on gaming but were unable to?

9

Do you feel the need to wager increasingly larger amounts to achieve the same level of excitement?

10

Have you ever engaged in any illegal or unethical activity to obtain money for gaming?

How to Activate Your Control Tools

1
Login to Your Bosku Account

Access your account via the Login button at the top of the page, or download the Bosku app on your device for quicker access.

2
Go to Account Settings

Click on your profile icon in the top right corner, then select "Account Settings" from the dropdown menu that appears.

3
Select the Responsible Gaming Tab

In the settings page, look for a tab or section labelled "Responsible Gaming" or "Account Controls" to view all available tools.

4
Choose and Set Your Limits

Choose the type of limit you want — whether a deposit limit, time limit, gaming break, or self-exclusion. Enter the desired value or duration.

5
Confirm and Limits Take Effect

Confirm your selection. Control limits such as deposit limits and time limits take effect immediately. Self-exclusion is processed within 24 hours and you will receive confirmation via email.

Healthy Gaming Guide

Playing responsibly does not mean you cannot enjoy gaming to the fullest. It means making smart choices so that gaming always brings joy, not stress.

Set a dedicated entertainment budget before playing and stick to it. Think of it like a cinema ticket — money spent on entertainment, not an investment.
Set your session time limit before playing. Time alerts help you stay aware of how long you have been playing without constantly watching the clock.
Take regular breaks during long sessions. Get up, stretch, drink some water, and reassess whether you are still playing for fun or simply out of habit.
Do not play when you are emotionally unstable — whether angry, sad, anxious, or stressed. Negative emotional states often lead to poor betting decisions.
Do not chase your losses. Losses are part of the game. Stop when your limit is reached and try again another time with a clearer head.

Responsible Gaming Q&A

No. Self-exclusion is a serious commitment and cannot be reversed before the set period ends. This is for your own protection. Once the period expires, you will need to contact bosku support directly to request account reactivation, and a mandatory waiting period applies before your account is reinstated.

All funds in your account remain safe during the self-exclusion period. You may request a withdrawal of your balance before or during the self-exclusion process through bosku's support channels. Your money is not lost — it simply cannot be used for gaming until the exclusion period ends.

Yes, deposit limits can be increased again, but the change does not take effect immediately. bosku enforces a seven (7)-day waiting period for any deposit limit increase. This is a protective measure to ensure you have sufficient time to carefully consider the decision. Conversely, decreasing a deposit limit takes effect immediately.

Bosku uses an automated monitoring system that analyses gaming patterns such as sudden spikes in play frequency, wagering amounts, attempts to override set limits, and unusually long session durations. When a concerning pattern is detected, our team will proactively contact the relevant member to offer support and information about the available control tools.

Yes. A family member or friend concerned about someone can contact the bosku support team to report their concerns. While we cannot disclose a member's account information to third parties for privacy reasons, we will take appropriate steps to reach out to the member in question and offer the necessary support.

Yes. The minimum age to register and play at bosku is 18 years old. All new members are required to complete an age verification process during registration. Any account confirmed to belong to an individual under 18 will be closed immediately and all funds returned. bosku takes seriously its responsibility to ensure this platform is not accessible to minors.

Enjoy Bosku to the Fullest — With Control in Your Hands

Register your Bosku account today and start an enjoyable gaming experience with complete peace of mind. Our control tools are always available to ensure you play within your comfort limits.

By registering, you agree to the Terms and Conditions and Privacy Policy Bosku. This platform is for users aged 18 and above only.

Bahasa Melayu